You’re looking to implement a video conferencing system to support your company’s communication requirements. You’re starting from scratch and it appears to be a daunting task. Where do you begin?
A big question that you need to answer is what kind of a system are you looking for. Top quality techniques include PolyCom and Tandberg, techniques with dedicated conference rooms plus protocols that communicate with other systems that are similar. If you are trying to connect several offices, having a system like this can be each office will give you the best quality degree.
These systems usually require a large initial investment, and then an IT dept, or a person at least regarding ongoing maintenance and upgrades.
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Also, you need to make sure that your location has an area for this, and the infrastructure is there to back up it.
Another option is a hosted solution. There is very little initial purchase here, but usually a regular subscription cost to the service. The market leaders in this area are WebEx, Microsof company, Adobe, and GoToMeeting. Don’t eliminate other smaller options that can be more reliable in its results, and more cost effective though. Usually you get better training and support through the smaller companies as well. Another service provider with a great reputation that I generally recommend is AccuConference. They are very cost effective, have feature rich deals, and outstanding customer support. You can learn more about Accuconference at Broadband Nation.